FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

What are your prices?

Our prices are subject to change depending on supply and other market factors. We will send you an updated price list after your company contact us for further information.

Do you have a minimum order quantity?

Yes, we require all international orders to have an ongoing minimum order quantity. If you are looking to resell but in much smaller quantities, we recommend you check out our website

Can you supply the relevant documentation?

Yes, we can provide most documentation including Certificates of Analysis / Conformance; Insurance; Origin, and other export documents where required.

When can I get the price?

We usually quote within 12 hours after we get your inquiry. If you are very urgent to get the price. Please call us or tell us in your email so that we will regard your inquiry priority.

How do you guarantee the quality of SPC vinyl flooring?

Each step is strictly controlled by the QC team to make sure all our products turn out great. We apply 10 years-warranty policy for all our product.

Do you provide free sample?

Yes, free sample will send to you in 2 days by express to customer.

What about your lead time?

Honestly, It depends on the order quantity and the season you place the order. The normal delivery time is around 25-40 days.

How many Decor Paper patterns do you how?

There are thousands of patterns for your option, in the meantime, customized style available if you need.

Are you factory of trading company?

We are professional manufacture with our own production line and R&D team.

What's your payment terms?

T/T, L/C, according to order value.

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